THE NORTH SHORE'S BEST KEPT SECRET

Your local North Shore plumbing experts

STS Plumbing is the local plumber you can depend on

When we say we’re a local plumbing company, we mean local. We’re actually based in Lane Cove, which means we know the North Shore like the back of our hands.

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Local Experts

Local means we can arrive on your doorstep and fix your plumbing fast. And when we say local, we mean it. STS Plumbing is based in Lane Cove and services the Lower North Shore of Sydney, including in and around North Sydney, Mosman, Chatswood, Artarmon, Willoughby and North Ryde.

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Local Rates

Our plumbers provide honest and affordable pricing, so you know exactly what to expect. As a local business, we offer reduced rates for our friendly neighbours on the Lower North Shore and can source parts quickly, thanks to strong relationships with other local businesses.

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Local Business

Founded by Simon Totterdell, a third-generation plumber with more than 30 years experience, STS Plumbing is a locally owned and operated business based in Crows Nest NSW. We’re proud to be a small business that provides locals with quality maintenance, repair and renovation services.

CALL US TODAY
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Common Plumbing Services

Whether you have a leaking tap, blocked drain or need a new hot water system, STS Plumbing has affordable local plumbers and no-nonsense advice that the locals love.

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Leaking Taps

Leaking taps are one of the main sources of water wastage in the home and can cause long-term damage, so it’s best to call in a professional plumber straight away.

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Leaking Toilet

Leaking toilets can often go unnoticed, especially if the leak is silent or out of view. But if you spot a leak or hear a hiss, don’t panic, our plumbers are never far away.

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Blocked Drains

Our plumbers use advanced tools like drain cameras, water-jetters, and location detectors to quickly identify and resolve blocked drain issues with minimal disruption.

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Water Leaks

We can provide you with the right advice, ask the right questions and arrive on your doorstep with all the right equipment to rescue you from a burst pipe or water leak emergency.

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Hot Water Systems

There’s nothing like a chilly shower to throw your home into chaos! If your hot water system is leaking, flooding, burst or simply not working, call us straight away and we’ll sort it out.

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Sewer Lines

We’re available to chat about any problems you’re having with your sewer line, including unpleasant signs your sewer line may be blocked or broken.

Quality Plumbing Renovations

Whether you’re upgrading your kitchen or giving your bathroom a fresh new look, STS Plumbing are the Lower North Shore experts at kitchen and bathroom renovations Sydney.

Bathroom Renovations

Kitchen Renovations

Roofing Renovations

Looking for an honest, local and reliable Plumber?

Whether you have plumbing emergency, need expert advice or looking to renovate your home, STS Plumbing are the local plumbers on the North Shore that you can trust.

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A plumbing legacy that spans 3 generations

STS Plumbing was first established back in 2007 by owner Simon Totterdell. Over 30 years later, our business is still going strong. This should be strong proof that we go above and beyond to help our customers.

In fact, Simon personally responds to every enquiry within 24 hours because he cares about prompt service and making a real connection with all our customers.

Not only that, but Simon’s actually a 3rd-generation plumber who has almost 3 decades of experience himself. Plumbing is in his blood, so you can trust him and our crew to handle any problems we come across.

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Good old fashioned service

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Family owned and operated

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Reduced rates for locals

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On time, every time

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Professional & experienced

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Total work guarantee

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A plumbing reputation that you can trust.

Google Rating:

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Excellent
If you #connect us to those who needs our services 10% commission is given to you

+265 885 370 275
Just had the STS boys out to fix up our sewer issue. Such a gun team, very efficient and so nice to deal with
I called STS to fix a faulty cistern. David fixed the problem quickly by replacing the inlet valve, but every now and then the problem would come back. Finally called STS after 6 months, David again came, fitted a new valve under warranty. No fuss - no questions - NO COST. Excellent customer service. Highly recommend these guys.
Response from the owner:Hi Shaun. Thank you for such a glowing review! We really appreciate the support and are glad to hear the issue was resolved. We're always here to help—no matter the problem!
Ewan did what 3 other roof plumbers failed to achieve and sealed a leak in our roof ! He and his co-worker completed the work in a timely and efficient manner and the final price was exactly what he quoted. We will definitely use them again, highly recommended.
Great service and honest advice. Thank you!
Excellent service
The tradies at STS Plumbing were prompt, efficient, engaged and polite. We were fully appraised of work as it was being carried out and consulted if any aspect of the job needed to be amended. Highly recommended.
Well done Dave and Tyrone! No mess.
Outstanding! Excellent quality, professional and value for money. Kai and Tyrone did an outstanding job concreting in a 5m drain at the base of a retaining wall. Throughout the job they were extremely polite, communicated clearly what they were doing, and left the working area in excellent condition each day. Kai went above and beyond, cleaning up mouldy concrete around the area using a gerni. I have used STS Plumbing a number of times and can't recommend them enough!
Simon has fantastic knowledge and great team working with him. Kai did a great job at our home.
We've been very pleased with Simon, David and team at STS Plumbing for their work at our unit with our tenant. Always replied to emails and texts, were good at communicating timings. Knowledgeable and easy to speak with. Great local business.
Prompt, friendly, easy to deal with and very professional
Response from the owner:Hi, Simon. Thanks for taking the time to share your positive experience. We truly appreciate it!
The phone booking, parts ordering, attendance notifications and work on site were all done efficiently and in a friendly, pleasant manner.
Response from the owner:Hi, Alan. We are thrilled to learn that you had a positive experience with us!
STS plumbing unblocked our drain quickly and efficiently. Love the SMS service so you know exactly when the plumber will arrive. Highly recommended!
Response from the owner:Hi, Jeni. Thank you so much for leaving us a stellar review!
Always reliable, always fixed the jobs properly and correctly first time or gives reliable recommendations. Nice people.
Response from the owner:Hi, J. Thank you so much for leaving us a stellar review!
Our go to plumber! Blocked drain very quickly and efficiently fixed. And they are a delight to deal with. Highly recommended!
Response from the owner:Hi, Jeni. Your feedback is highly appreciated. Thank you for the review!
I have used STS Plumbing to clear a blocked sewer line 3 times over the last 6 years, each blockage caused by tree roots. Each time I have found that the issue was resolved in a very proficient and effective and timely way. Both the principal Simon and his co worker, Oliver are friendly and professional. I can highly recommend STS plumbing and will continue to use them for any plumbing required in my home.
Response from the owner:Hi, Sally. We appreciate the kind words and are glad we could provide you with a positive experience!
Response from the owner:Hi, Robert. Your feedback is highly appreciated. Thank you so much for the review!
prompt on site , reasonable price and great fix for WC
Response from the owner:Hi, James. Thanks for taking the time to share your positive experience. We truly appreciate it!
I've used STS a few times now. They are friendly, professional and do a great job at a reasonable price. Communication is great also.
Response from the owner:Hi, Annelie. We appreciate the kind words and are glad we could provide you with a positive experience!
Simon has been my go-to plumber and roofer for the last ten years. His team's work is always performed to the highest quality and Simon is honest and knowledgeable. He always has the solutions to plumbing issues and leaks - you name it.STS have managed both my home and business renovations and fixed roofing leaks in severe weather and they have never leaked again. Most importantly, his team of plumbers are friendly and courteous. Thanks Team! Bridget 🙂
Response from the owner:Hi, Bridget. Thanks for taking the time to share your positive experience. We truly appreciate it!
I only use STS Plumbing. Professional and always resolve the problem in a timely and efficient manner
Very efficient service. Arrived on time and solved the problem.
Excellent service and very efficient. Simon runs a great service
2nd time I have used STS plumbing.
Young Oli is such a nice young man . Very professional service, good value and would highly recommend STS
Simon and the team fixed a number of plumbing and drainage issues with efficiency and professionalism.
Response from the owner:Thank you for taking the time to write your review Geoff! We were very happy to help.
Patrick came to our place over 4 days. He was so polite, helpful, worked well and repaired everything I asked for. Fantastic! Thank you for your work. Will recommend you often.
Response from the owner:Thank you for your review Suzanne, it's greatly appreciated! Very happy to help again in the future if you ever need us in the future.
Prompt and friendly service. Roof leak fixed.
Response from the owner:Thank you Dorothy, we were happy to help!
Replaced our gas water heater within a day. Very efficient!
We had 2 bathrooms updated, we are very happy with how it has turned out, the team are courteous, professional and polite, including sub-contractors.
When days and times are scheduled they are on time, and have been flexible when asked, they are as quiet as possible considering the work, and we have found the office team to be prompt in responding and keeping us up to date.
Any concerns we have had have been taken seriously and resolved to our satisfaction.
Considering STS was found from a Google search, we consider ourselves lucky!
Professional, thorough with a high quality workmanship.
Simon and his team were prompt and professional
Prompt, effective and friendly service. Fixed the problem and a good price.
STS Plumbing recently gave my bathroom a new look and did a great job. The bathroom looks brand new with beautiful tiling job, and new fixtures in place.
They coordinated all the trades people and most of the work was done in a week and a half.
All tradies came on time, and always messaged when on their way. The team were professional and cleaned up after themselves. Very happy thanks STS.
Fast, friendly and efficient service, thanks!
STS Plumbing is an excellent team of plumbers. Two days before Christmas a pipe bust in our home. The leak was within a concrete slab. Water was running into the street.

STS Plumbing located, reparied, and made good the whole problem in one day.

These guys are excelent.
STS were great helping us clear a blocked drainage pipe. They stayed back till early evening to get the job done, and came back again to help ensure it doesn't happen again.
Simon and Myles from STS went above and beyond to ensure we got a dream new bathroom. We completely gutted our old bathroom and STS took care of everything. We moved out for the renovation and all we had to do was choose the tapware and tiles we wanted. Lovely, hard working and trustworthy blokes. Could not recommended more highly. Anyone would be lucky to have them renovate a bathroom or fix any plumbing issues.
Complete unit, including bathroom, was renovated. Although Simon was approached to do the bathroom he later assisted with tradesmen to complete the carpentry, painting and floor levelling in other rooms. We live far away, but the experience was made easy. Simon was capable, efficient and calm. He provided what we requested and made suggestions when we had no idea. He sorted any issues that arose. Simon managed the entire job to completion, despite our absence, tough strata regulations and the impact of covid. The result looks fantastic. Just brilliant. No hesitation recommending Simon Totterdell and STS.
First, we engaged STS for a toilet issue previously investigated by few other plumbers. Simon and team did an amazing job finding the root cause and fixing it. After that I end up using STS for every other leak and plumbing issues. Simon and team are genuine, flexible and someone I can rely on. Great team, highly recommended!
Absolutely outstanding on all fronts - quality of work, price, responsiveness, attitude - everything. Could not have asked for a better experience. Ollie and the boys went above and beyond getting our job done in a timely manner, working around another big job to fit us in. Top quality workmanship and just a pleasure to deal with. Thanks very much
We needed some leaking taps fixed and I found an STS Plumbing receipt from 3 years ago on which I had scribbled "Great work!" I called them and Oliver came out the very next day (!). He not only fixed the taps but also repaired a slightly wonky cistern and replaced a few rusty pipes...all for a very reasonable price! Thanks again for the great work!
Had water damage on an internal wall and STS Plumbing came out on an urgent basis, cut out the wall, identified and leak and fixed the pipe. Highly professional and thoroughly recommend.
STS Plumbing did a fantastic job renovating our bathroom. They stripped out the old bathroom, waterproofed the room, re-did the ceiling with good insulation and a new extractor fan, liaised with suppliers, installed the floor and wall tiling and installed the toilet, shower, vanity and shaving mirror. We were very impressed with the care that Glenn took throughout the process and his meticulous attention to detail. Not only did he make many useful design suggestions, but he carried them through to completion. We are very pleased with the final result, which was in line with our budget expectations. A real pleasure to work with Simon, Glenn and the STS team.
We love the new fully renovated bathroom. Glenn is awesome! It has been good quality works done for us as always. Thank you.
Had Ollie come sort out issues with tempering valves & leaky taps. On time . Neat & Tidy. Pleasant & Professional. Happy with the results. Would recommend & definitely use again.
I have used STS Plumbing for both plumbing and roofing work in Cammeray and Cremorne over recent years and have found them to be very professional. Their rates are quite reasonable. Dave from STS plumbing is very skilled both as a plumber and roofer and is patient and helpful. Easily the best plumbers and roofers I have done business with.
Redid 2 bathrooms and result was excellent. Very impressed with Glenn as it was difficult working under current conditions. Very considerate and professional at all times. Finished work ahead of schedule. Highly recommend this Company.
I could not recommend STS higher! While creating an amazing bathroom for us we had a difficult plumbing issue which they quickly resolved! Lovely tradies,, professional, on time and amazing ideas. We redid three bathrooms and could not be happier.
Good value for money. Service was efficient.
Great people to deal with. They were very helpful. I would have no hesitation in recommending STS plumbing.
Fixed a gas leak on our house, which was not a simple find or task to fix. fair bit of work, and fair price. Oliver was very professional and diligent. Would definitely get them again for any plumbing issues in our home
Had a very complete bathroom renovation done by STS plumbing involving major pipe and waste changes as well as re-tiling and new fittings. Quality of work was excellent. Minor changes/corrections were performed without hesitation. Very happy with the final result. Recommended without reservation.
Greg, Chatswood.
Amazing service! Really fast and great customer service. Highly Recommended
I highly recommend STS Plumbing.
He came up with a solution that kept everyone happy. They arrived on time, the job was quick and properly. The new system is working with not problem at all.
Came within 5 days of calling!! Replaced parts, made recommendations and provided tips on how to spot a future leak!!! And reasonably priced! And paid over the phone super conveniently!
I highly recommend STS Plumbing.They are highly skilled, very professional and do a quality job at a reasonable price. Simon and his team recently undertook a complete bathroom renovation for me and the result was excellent. Simon engaged and managed all the associated trades involved in the renovation e.g. demolition, rendering, plastering, waterproofing, tiling, electrical, carpentry etc. My building's Body Corporate also use STS and speak very highly of him and his team. In my opinion they are the best on the Lower North Shore.
Prompt, friendly efficient service. Very happy with STS and the work done.
Very customer focused, unblocked a drain, got a tap flowing much better and stopped a tap dripping. Matthew is a good operator and very courteous.
Friendly prompt efficient service! I am a very happy customer. Thank you STS Plumbing.
Fantastic service. On time, a call before hand to let me know they were on their way, clear communication and well mannered. Tradie Gold 🙂
My experience with STS was a very good one---- Simon& Glen are gentlemen who happen to be great at what they do. I also met Harry who is apprenticed to STS: he told me his father is very happy that he is applying himself to such a practical & worthwhile trade.! I am pretty sure Harry's dad would be confident that Harry is under the guidance of STS.
We have lots more work for you guys-----so no hesitation in recommending to all who need excellent plumbing !!
NB : they leave your house the way they find it----very refreshing experience. Well done guys.
Simon quickly and expertly resolved our plumbing issues. I will undoubtedly call him next time I need a plumber.
Simon and his team have been our plumbers for many years, and have completed from the most complex to the most simple of works .... in all cases, particularly an urgent job, they are responsive, skilled, courteous,and highly professional.

One aspect that impresses me, is that all of them recognise that I am not a plumber, and that I simply do not have the skills, so they treat me and my wife with generous understanding

Thank you to Simon and his team

Vic
Simon assessed our job, which was a hot water replacement for an apartment requiring Owners Corp approval. He came up with an innovative solution that kept everyone happy. His guys Dave and Olly did a good job of implementing the solution which took just on a day. They arrived on time, did the job quickly and acurately, coordinated electrical services and cleaned up after.The new system is working really well. I'm very happy with STS's work and would recommend them to anyone who is looking for solid plumbing performance.
Excellent plumbing service - highly recommend their services.